Our People

Karena Sherriff - Operations Manager
Karena is our Operations Manager and plays a key role in the assessment and review process for SHINE Community Services' new clients. Our review process now has a greater emphasis on linking clients to community based resources where appropriate, rather than fully relying on Government related supports and services.

We Value Our People

We are a not for profit business that values our people. We listen to their opinions on consumer service, operational efficiency and what it means to be a SHINE Community Services employee and volunteer. We aim to understand our people, that being our staff, volunteers and consumers and innovate and change together to match the pace of growth in our sector.

We Recruit Talent 

Our business is built by people who innovate, who find solutions, and who deliver quality service. Our recruitment practices have been effective in meeting the significant challenge of hiring the new employees needed for our continuous growth.


We value diversity and through our equal opportunities policy we are dedicated to creating an environment that is free from discrimination, harassment and victimisation. Everyone at SHINE Community Services is treated equally regardless of age, colour, disability, race, gender, sexual orientation, marital status, political views or religious belief.

Engaging Our People

This extends beyond keeping all our people informed of SHINE Community Services' performance and successes. We provide a flexible environment that caters to each person's individual circumstance. We also encourage open and transparent communication that is effective and conducive to ensuring all our people are kept informed and engaged.